Please note that all bookings constitute a legally binding contract.

Arrival

Rooms are available from 3pm on the day of arrival. If you arrive earlier you may leave your car in the car park and for guests arriving by public transport that arrive early your luggage may be brought into the guest house under prior arrangement.

Departure

Rooms must be vacated by 10.00am on the morning of departure should they not be vacated by 10.30 am a full days charge will apply.

Reservations

All accommodation will be reserved for up to seven days for the receipt of deposit. We do not take bookings from local addresses. Pets please call. Children please call first.

Final Accounts

The final accounts are payable the day before arrival, sorry we do not accept cheques. All major credit/debit cards are accepted. We also accept cash.

Cancellations

• At the time of booking the first nights stay will be charged

• If cancelled or modified later or in case of no-show, 100 percent of the first night will be charged.

• You may cancel free of charge until 4 days before arrival. If you cancel in the 4 days before arrival, the cancellation fee will be the total price of the reservation. If you don’t show up, the no-show fee will be the same as the cancellation fee.
• Bookings over 18 days. Tor Dean Guest House has a right to cancel with 4 days notice.

Laundry

Any damage to towels or linen will be charged to the guest. This includes towels ruined by fake suntan. We have had to throw our linen and towels because of these stains

Laundry cannot be done in bathrooms.  http://torlaundry.co.uk/ 256 Union Street, Torquay, TQ2 5QU is a “one stop shop” for self service launderette, service washes, ironing, pressing, specialist dry cleaning – and much more!

No Smoking

The Tor Dean Hotel is entirely NON SMOKING

As a condition of booking any infringement of this condition will result with the individual or party being asked to leave with immediate effect, no refunds will be due. A minimum charge of £50 or more charge WILL be levied to cover extra cleaning costs.

Car Park

The car park is available free of charge however we have no control over parking spaces. Do not leave valuables in the car.

We cannot accept responsibility for loss or damage to personal property or vehicles during your stay.

Damage

Any damage caused, for what ever reason will be charged for at full replacement cost. Use of goods will be charged unless prior arrangement has been made and agreed to by both parties.  Rooms must be left in a tidy condition on departure. Please have respect for our cleaning staff.

Termination of Contract

​The proprietors have the right to terminate a contract for any guest in our opinion who behaves unreasonable or causes detriment to the well being of other guests. In any event no refund will be due.

We Do Not Allow Hen or Stag 

No Eating Allowed In Rooms or In Guest Lounge

Please note that all bookings constitute a legally binding contract. We are pleased to confirm your reservation as per your request, however please note that the room/ rooms that you have requested may not always be possible and an alternative room of the same or better standard may be allocated